From Sunday the 5th of July we are one step closer to normal operation.
We will return to our normal operating hours with Sunday open 10am until 12 Noon by appointment, for urgent and ongoing cases and all those urgent supplies phone 02 9411 6547.
Social distancing, contactless visits, hand and general hygeine and COVID safe practices continue.
Whilst your pets are not a known risk factor, public spaces are which is why we are implementing the below to protect our team and our clients.
1. Avoid attendance if you are unwell
2. PLEASE ALWAYS CALL AHEAD to ensure you understand our guidelines.
If you have a pet emergency during this time but are unwell, please call us on 02 94116547 to discuss the best way for us to ensure your pet receives the best care available
3. Practice social distancing. If you need to attend the clinic physically, we will keep waiting times as short as possible. We will maintain the well separated waiting room chair placement
There are chairs placed outside and you can also wait in your car until called.
if needed we may ask to take your pet into the clinic with you remaining outside if you are self isolating or appear unwell.
We must protect you, our staff and others from COVID-19
4. Regular extensive cleaning and disinfection of all surfaces and hand touched items.
Door handles, chairs, eftpos machine, phones, and anything touched will be cleaned and soap, water and/or alcohol based hand washes are distributed throughout the clinic for personal use.
This will help us protect our clients, and our precious staff. We are striving to keep everyone safe.
*The World Health Organisation have created this great video, which you could share with your clients accompanying this post. Click here to access this video.